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Eckhart Tolle On Sensitivity
http://talentdevelop.com/articlelive/articles/590/1/Eckhart-Tolle-On-Sensitivity/Page1.html
Eckhart Tolle
Eckhart Tolle was educated at the Universities of London and Cambridge, and at the age of 29 experienced what he considered a spiritual transformation that marked the beginning of his life as a counselor and spiritual teacher. He is author of The Power of Now and Oprah's Book Club selection A New Earth: Awakening to Your Life's Purpose.  
By Eckhart Tolle
Published on 04/23/2008
 
So sensitivity is actually lost when you're reactive, and true sensitivity comes when you are absolutely present in a situation and see, "This is how it is," and you totally face the situation as it is.