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The First Step
to Clients
by
David Wood
Getting
people to go from 'hello' to 'let me sign up as your client' can be a
big task - especially when they don't know what coaching is!
So I always suggest you do an 'Introductory' or 'Exploratory' session
first - no cost and no obligation.
But how do you offer this? And so that they say 'yes'? In this article
I'll explain exactly how to get plenty of trial sessions, which is the
first step to plenty of clients.
Change Your Perspective
Firstly, are you trying too hard?
It can be useful to make a shift from: "I need to get people as ongoing
clients", to "Let's see how many introductory sessions I can provide
this year".
Come from a place of service. The sessions are very fulfilling, and
great fun!
Prospect has asked what you do, or what coaching is - now what?
Most of these tips assume you're at some kind of party or networking
function, but they can work for anywhere:
1) Keep your answers short and let them drive it e.g. "I'm a coach".
They'll usually ask follow up questions.
2) Speak of what you do for people, not about what coaching is
e.g. "I move people forward" "I work with professionals to grow their
business" "I help women expand their community of friends" "I do A, B
and C for people"
3) They've asked 'How does it work?' Great. You might like to use
Agassi or Tiger Woods as an example. They have coaches. It's not fixing
their game, it's about being even better - or having even more in your
life.
4) Another answer to this question might be: "I look for what's
missing. Some people come to me for direction; some want
accountability, so that stuff gets done. Others can simply use support
or a sounding board. (Others are focus, inspiration and challenge)
5) Another great answer is: "If you could do anything, what's the
number one thing you would change in your life?".
Put it back on them - after all, that's what coaching is.
6) Many people will say "that's interesting". Don't let this pass. Ask
them "What about it do you find interesting?" and go from there.
7) Other great questions: "Have you ever considered working with a
coach?" "If you had your own coach, what would you get started on
first?"
The Invitation
Sometimes all it takes to set up the session is for you to invite them
to have one! (I know - rocket science, right?)
Sample:
"What I usually do for people who are interested in coaching, is set up
a 20-30 minute chat to talk about their goals, and give them an
experience of being coached. I don't mind if they become clients or
not; it helps me develop my skills, and it's one way I develop
referrals. No charge. Would you be interested that?"
* * *
OK - time to set up some introductory sessions!
Enjoy!
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If you
would like the full list of what a new coach brings to the
table, or if you would like to see the other chapters included in The
CoachStart™ Manual, you can find them here:
The
CoachStart Manual - A Step by Step Guide to Building Your Coaching
Practice
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David Wood is a Professional Life Coach, and author of the powerful
Free Download: '50
Life Coaching Questions to Take Control of Your Life and Help Your
Clients'.
He
helps coaches, consultants, speakers and trainers to build their
businesses via his popular ebooks: "10 Super Coaches
Share Their Secrets" and The CoachStart Manual.
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